A practical guide to using Salesforce’s Environment Switcher to log into and manage multiple user accounts securely under a single email address.
Why the Environment Switcher matters
The Environment Switcher in Salesforce simplifies access to multiple orgs and user accounts linked to the same email address. It reduces friction for admins, consultants, and testers who need to move between environments without juggling separate credentials—while keeping strong security controls in place.
Step-by-step: Accessing multiple Salesforce user accounts
Follow these steps to use the Environment Switcher effectively:
- Visit the welcome page: Go to https://welcome.salesforce.com/ and choose to log in with your email address.
- Log in with your email: Enter the email address associated with your Salesforce accounts and click Log In.
- Verify your identity: Salesforce will send a verification code to your email. Enter the code on the Verify Your Identity page to proceed.
- Open the Environment Switcher: After verification, the Environment Switcher dashboard displays tiles for each Salesforce property linked to your email.
- Select the desired account tile: Click the tile for the org or user account you want to access (e.g., CRM Corp Sales, CRM Corp Marketing).
- Complete any additional authentication: Depending on your org’s settings, you may be prompted for a password, SSO, or a third-party identity provider authentication.
Features to use
- Search box: Quickly find environments or usernames by typing keywords into the search field.
- Customizable tiles: Edit the environment name shown on each tile so they’re easy to recognize at a glance (names derive from the Salesforce Organization Name).
Security considerations
Salesforce enforces strong security when using the Environment Switcher:
- The verification code sent to your email confirms ownership before listing available accounts.
- The two-step verification process and possible additional authentication (SSO, password) protect access to sensitive orgs.
Best practices
- Use a secure, company-managed email for all linked accounts.
- Keep your email account protected with MFA to prevent unauthorized account selection.
- Consistently name and edit environment tiles so your team recognizes orgs easily.
- Coordinate with your Salesforce admin to understand org-specific authentication flows and permissions.
By following these steps and best practices, admins and users can move between Salesforce environments faster while maintaining compliance and security.
Conclusion: For Salesforce admins, developers, and business users, the Environment Switcher offers a practical, secure way to manage multiple accounts tied to one email—saving time for testing, administration, and cross-org collaboration.