What is cloud computing?
Cloud computing is a concept where the applications are hosted on a server which can be accessible from anywhere without installing them on devices.
What are the known types of cloud computing?
- Paas – Platform as a service
- Saas – Software as a service
- Iaas – infrastructure as a service
- DaaS – Data as a service
What is CRM?
CRM (Customer Relationship Management) is a strategy which includes finding potential customers, managing interaction with existing customers, maintaining their relationship for long time. Each business should implement CRM to expand the growth and maintain the good relations with customers.
What all CRM providers you know?
- Salesforce
- Microsoft Dynamics
- Zoho
- Hubspot
- SAP
- Sugar CRM
- Oracle CRM
What is Salesforce?
Salesforce is a powerful Cloud based CRM platform that allows businesses to manage business relationship & the data with information associated with them.
What is the difference between Salesforce.com and Force.com?
Salesforce.com is based on SaaS, which provides software which does not requires any installation and can independently run on any machine, whereas Force.com is based on PaaS, which provides a platform to build a functionality
Which architecture is used in Salesforce? Explain in detail
Salesforce.com uses MVC architecture.
- M (Model) – Includes database designing like table, fields
- V (View) – Deals with user interface
- C (Controller) – It adds custom logic to application
List down Salesforce Editions
Based upon the price and capabilities, following are the types of editions Salesforce offers:
- Group
- Professional
- Enterprise
- Unlimited
What are recent acquisitions in Salesforce?
Salesforce has acquired 61 organisations. Most well known acquisitions are Pardot, Tableau, MapAnything and MuleSoft. You can check updated list here.
How many times Salesforce releases new functionalities?
3 times a year, Spring, Winter and Summer