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Agentforce & AI articles

Page 5 of 5 · 56 articles

Infographic showing AgentExchange growth trends and developer marketplace statistics for the last six monthsAgentforce & AI

Salesforce AgentExchange trends and 6-Month Growth Report

I've been watching the AgentExchange since it launched, and it has settled into a marketplace for small, well-built,...

· 5 min read Visual representation of Agentforce 2.0 handling common Salesforce team tasks like order processing and billing inquiriesAgentforce & AI

Agentforce 2.0 - Practical Use Cases for Salesforce Teams

Agentforce 2.0 is a digital worker that actually takes action on your records. Here is how it handles everything from...

· 4 min read Screenshot showing the new Agentforce Setup interface simplifying Salesforce administration tasksAgentforce & AI

How to Enable Agentforce in Salesforce: Setup, Permissions & First Steps

How to enable Agentforce in Salesforce: prerequisites, permission sets, the exact toggle in Setup, and what to check...

· 6 min read Diagram showing the connection between Agentforce and a Salesforce Experience Cloud self-service portal.Agentforce & AI

How to Set Up Agentforce Experience Cloud for Self-Service

Your customers should not sit in a queue to ask a basic policy question. Here is how to get an Agentforce agent live on...

· 5 min read A visual guide showing the steps to publish an Agentforce Agent to Experience Cloud for self-service.Agentforce & AI

How to Publish an Agentforce Agent to Experience Cloud (Step-by-Step Guide)

Publishing a Salesforce Agentforce Agent to Experience Cloud gives customers 24x7 conversational self-service. This...

· 3 min read A developer configuring and testing custom actions within the Salesforce Copilot interface environment.Agentforce & AI

Hands on with Salesforce Copilot — setup, experience, and extending with custom actions

· 4 min read Diagram showing the process to connect Agentforce to Slack for seamless agent conversationsAgentforce & AI

Connect Agentforce to Slack: Set Up Agent Conversations (Step-by-Step)

Connecting Agentforce agents to Slack so your users can get answers and run tasks without leaving chat.

· 3 min read Diagram illustrating the connection and data flow between ChatGPT and Salesforce for automation tasks.Agentforce & AI

Ways to Automate Business with ChatGPT and Salesforce

· 2 min read